Privacy Policy
VersaPro Restoration & Construction (“VersaPro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://versapro.com/ (the “Site”) or use our restoration, construction, environmental, or emergency services (collectively, the “Services”).
By accessing our Site or using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you contact us, request services, or submit forms, we may collect:
- Name
- Phone number
- Email address
- Home or property address
- Billing information
- Insurance company and claim details
- Service requests and project information
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring websites
- Cookies and similar tracking technologies
Service-Related Information
When performing restoration or construction work, we may collect:
- Property photos or documentation
- Damage assessments
- Work records and project notes
- Insurance documentation related to claims
2. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Provide estimates and schedule services
- Perform restoration, construction, or environmental services
- Process payments and manage billing
- Communicate about your project or emergency response
- Work with insurance providers on your behalf
- Improve our website and customer experience
- Send service updates or important company communications
- Comply with legal or regulatory requirements
We do not sell your personal information to third parties.
3. How We Share Information
We may share your information only when necessary, including with:
- Employees and authorized contractors
- Insurance carriers, adjusters, or claims representatives
- Subcontractors or vendors assisting with your project
- Payment processors
- Technology or website service providers
- Legal authorities when required by law
All third parties are required to maintain appropriate confidentiality and security measures.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Track analytics and usage trends
You may disable cookies in your browser settings, but some features of the Site may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we take appropriate steps to secure your information, no internet transmission or storage system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Fulfill contracts
- Meet legal, tax, or insurance requirements
- Resolve disputes
When no longer needed, information is securely deleted or anonymized.
7. Your Privacy Rights
You may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our Site and Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site or Services after changes indicates acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
VersaPro Restoration & Construction
12725 Stark Rd.
Livonia, MI 48150
Phone: (734) 523-8400
Email: info@versapro.com
Website: https://versapro.com/
