I had a great experience working with VersaPro on my roof replacement after storm damage. Andrew provided a thorough initial inspection and assessment, and Steve, the project manager, was responsive, knowledgeable, and proactively kept me informed throughout every step of the process (mostly through SMS which was great!).
What impressed me most was VersaPro’s commitment to customer satisfaction. After the roofing work was completed, I noticed a section where multiple layers of shingles had not been properly trimmed. I contacted Steve, and he immediately apologized, took ownership of the issue, and arranged for the roofing crew to return the very next day to inspect and correct the work.
No project is perfect, especially when multiple contractors are involved, but VersaPro demonstrated integrity and accountability by making things right without hesitation. My advice to other homeowners is to do a final walkthrough and inspect the completed work carefully, but you can feel confident that VersaPro will stand behind their work and address any concerns promptly. I would gladly work with them again.